TERMS AND CONDITIONS OF SERVICE
Scope of Application
Important Information
Orders
Prices
Delivery
Right of Withdrawal
Warranty and Limitation of Liability
General Provisions
Scope of Application
The general terms and conditions set forth herein (hereinafter: “Terms”) apply to all orders and purchases of clothing and accessories (hereinafter: “Products”) on the website www.ta-sk.it (hereinafter: “Website”) operated by Punto Azzurro srl, a company incorporated under Italian law, with registered office at Via Vogno 20, 24020 Rovetta (Bergamo), (hereinafter: “PA”) by individuals residing in countries where the Website is or will be active (hereinafter: “Customer”).
Disclaimers: The Customer is required to read the Terms carefully before placing any purchase order.
By accepting the Terms and submitting an order, the Customer declares:
that they have read, understood, and accepted the Terms in their entirety and without reservation;
that they are a consumer and intend to purchase the Products exclusively for personal use and not for resale as part of any commercial or business activity of any kind;
that they authorize Punto Azzurro srl to store, process, use, and transfer to third parties and/or abroad the (personal) data contained in the order for the purpose of fulfilling the order.
Punto Azzurro srl makes every effort to ensure that the information contained on the Website is accurate and up-to-date. However, it is not possible to offer any guarantees in this regard. The Customer acknowledges and agrees that the Products may not fully conform to the descriptions, specifications, and/or photographs displayed on the Website.
Orders The sales contract between Punto Azzurro srl and the Customer is considered finalized upon sending the Customer a written shipping confirmation to the email address provided by the Customer with the purchase order.
Punto Azzurro will consider any requests to cancel an order received by Punto Azzurro prior to the shipment of the Products to the Customer.
In the event that a specific Product included in the Customer’s order is no longer available, Punto Azzurro shall have no obligation to supply the Product in question but shall be required only to promptly inform the Customer of this circumstance. If only some of the Products listed in the order are available, Punto Azzurro will contact the Customer to ask whether they wish to cancel the order or are willing to receive only the available Products; in this case, the Customer will be charged only for the Products they will receive.
Punto Azzurro reserves the right, at its sole discretion, to limit the quantity of Products that can be purchased on the Website.
Prices: Product prices, expressed in euros or GBP, will in all cases be those indicated on the invoice. Punto Azzurro will, however, do its best to ensure that the prices listed on the website are accurate and up-to-date.
Shipping and delivery charges may vary depending on the country and will be charged to the Customer upon shipment of the ordered Products. Payment will be made by the Customer upon confirmation of order acceptance via credit card or by other methods indicated in the relevant section of the Website.
Delivery The Products will be delivered to the shipping address provided by the Customer in the order.
In principle, Products will be delivered within 30 (thirty) days of order confirmation by Punto Azzurro, provided that delivery times may vary depending on the destination country. In the event that delivery is delayed for reasons not attributable to Punto Azzurro, the Customer will be notified, to the extent possible, of the new delivery date.
Punto Azzurro reserves the right, at its sole discretion, to refuse, suspend, or cancel the delivery or fulfillment of any of its obligations arising from the sales contract in the event of alleged fraud, default, or breach by the Customer of obligations assumed toward Punto Azzurro in connection with previous orders and/or sales contracts. If the ordered Products require customs clearance (depending on the destination country) and the Customer decides not to accept the order once it has arrived at customs, Punto Azzurro will not issue a refund for the goods, which will be abandoned at the customs office.
Right of Withdrawal
The Customer has the right to return Products purchased onwww.ta-sk.it without incurring any penalty and without being required to provide a reason, within fourteen (14) calendar days from the date the Customer receives the Products in question, or within the period provided for by the mandatory regulations applicable in the Customer’s country of residence, if that period is longer.
Upon receipt of the Products by Punto Azzurro, the sales contract shall be deemed canceled for all intents and purposes, and all related obligations, rights, or claims shall lapse; provided, however, that if the Products returned to Punto Azzurro are found to be damaged, Punto Azzurro shall have the right to offset such damage against the payment for the Products already made by the Customer.
In addition to the above, the right of withdrawal is subject to the following conditions:
Within fourteen (14) calendar days from the date the Customer receives the Products, the Customer may request authorization to proceed by sending an email to ordini@ta-sk.iconicsrl.com requesting the return of the ordered merchandise and stating the reason. After receiving the request, Punto Azzurro will email the return authorization number, which must be written on the adhesive label found inside the envelope you received and then affixed to the package. Punto Azzurro will not accept any returns unless they have been authorized in advance and will reject all packages that do not bear this label. The products must be returned to Punto Azzurro, at the customer’s risk and expense, in a single shipment via courier or registered mail within 2 (two) days of receiving the confirmation to the following address: Punto Azzurro srl, Via Vogno 20, 24020, Rovetta – Bergamo – Italy. If the returned package is not delivered, Punto Azzurro will ask the customer for proof of delivery, specifically the delivery slip bearing the signature of the person who received the returned package. If the customer does not provide proof of delivery, Punto Azzurro will not be able to issue a refund.
The returned Product must not have been used, consumed, or damaged;
The Product’s identification tag must still be attached to it;
The Product must be returned in its original packaging, along with any accessories or instruction manuals;
As soon as Punto Azzurro is able to confirm that the conditions have been met, it will send the Customer an email confirming acceptance of the return and will initiate the refund process so that the Customer receives a refund for the amount paid for the returned Products within thirty (30) days, regardless of the payment method previously used by the Customer. Refunds of amounts paid by the Customer will always be issued exclusively to the Customer who made the payment.
If the above conditions are not met, the Customer will not be entitled to a refund of the amount paid to Punto Azzurro. However, the Customer will only have the right to pick up the returned Products at the Punto Azzurro warehouse, at their own risk and expense. If the Customer does not request to have the returned Products returned to them within thirty (30) days of the relevant notification from Punto Azzurro, Punto Azzurro will have the right to retain them along with the amount received in connection with the transaction.
Warranty and Limitation of Liability
Punto Azzurro’s warranty is limited to any apparent defects in the Products—excluding, without limitation, any implied warranty regarding quality and fitness for the Customer’s purpose—for a period of 2 (two) years from the delivery of the Products.
The warranty entitles the Customer solely to a refund of the amount paid for the defective Products, provided that the defect is reported to Punto Azzurro within 2 (two) months of its discovery.
In addition to the provisions set forth above (Articles 20–21), the right to a refund is subject to the following conditions, failure to comply with which will result in the warranty becoming void:
Before returning defective Products to Punto Azzurro, the Customer must request authorization to proceed with the return directly via the form included in the package
“Defects” refer to manufacturing imperfections in the Product itself; anomalies caused by improper use or neglect of the product are not considered defects.
Defective Products will be picked up by Punto Azzurro at its own expense.
Once the Product has been received and its defectiveness verified, Punto Azzurro will send the Customer an email confirming acceptance of the return and will initiate the refund process to reimburse the Customer for the price paid for the defective Product, which must be completed within thirty (30) days, regardless of the payment method previously used by the Customer. Refunds of amounts paid by the Customer will always be issued exclusively to the Customer who made the payment.
Subject to the warranty set forth above, Punto Azzurro excludes any and all liability (contractual or non-contractual) toward the Customer, within the limits of applicable mandatory laws.
The maximum total liability of Punto Azzurro shall in no event exceed the amount paid by the Customer for the purchase of the Product.
General Provisions
Should one or more provisions of these Terms be found to be void, voidable, illegal, or unenforceable, this shall not render the Terms as a whole unenforceable. The provision in question shall be replaced by a valid provision that is analogous to it and that duly reflects its intent and content, in accordance with applicable laws.
These Terms are governed by Italian substantive law (excluding the law on private international law and international treaties, in particular the United Nations Convention on Contracts for the International Sale of Goods). Any disputes that may arise shall be subject to the exclusive jurisdiction of the competent court in Bergamo (Italy).